How to Fix Skype Crash 2011
40 Comments
How to Fix Skype Crash 2011. After I see my web is a lot of looking on the problem of skype crashing 2011. Perhaps blocked by microsoft mac users who bought skype recently. I do not know for sure what causes it. Okay, just after I searched on google I finally found the solution the following solution.
To fix Skype, delete shared.xml file from Skype data folder.
- Win XP: C:\Documents and Settings\%username%\Application Data\Skype
- For Mac OS: rm ~/Library/Application\ Support/Skype/shared.xml
- Win 7: C:\Users\%username%\AppData\Roaming\Skype
Maybe you have other problems Skype or have another solution Skype, please stay his comment below. thank you hopefully can help!
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40 Comments to “How to Fix Skype Crash 2011”
Thanks, it totally worked.
Thanks a ton, its really worked with me.
Yaaay ! You are a genius ! It saved me ! THANK YOU !
deleting shared.xml did the trick.
It’s work for me
thanks
Works beautifully. Thanks.
Win 7: C:\Users\%username%\AppData\Roaming\Skype – i cant find AppData folder. Any solutions?
Win 7: C:\Users\%username%\AppData\Roaming\Skype,
Whether you’ve actually enter the folder with the correct address? please check back it should work well..!
Not works for me..still i cannot signed in..even unstalling and installing it back same problem.
i have checked it and its amazing and its work 100 % thanks for great sharing.
Under Win7 x64 did not work at all (still crashes – seems MS left their hands here!) – so … uninstalled completely and installed older version 4.2.0.169 and now works!! Good luck
help! i can’t find the file to delete..
It worked for me as well, thanks!
Deleting Skype Fixed it then downloading Team Speak!
Big T for sharing.. Got it.
i tried to delete the shared.xml file and try to log on the skype but it’s still crashed.. when i looked at the Skype folder, the shared.xml is in it again… tried the permanent delete… anyone can help?
deadly!!! good man!!! 120% for your post!!! cheers once again;-)))
I can’t find the shared.xml file on my mac. Help please!!!!
try searching through the search box CTRL + F “shared.xml” on your Computer
i went to the skype folder and there isnt a shared.xml file there at all. the closest one thereis shared_html. :S
help i need my skype backkkk!!
problem solution report dont workink my skype camera please help thank you.
For mac search Skype in finder and delete all Skype files; reinstall 5.1…. it should work fine
thanks!
i implemented it on the x64 machine but this solution didn’t worked at all still the same problem
there is a shared file mane shared and its extension is xml
another solution is that allow all the permission of the application. you can reach to the security tab by right clicking on skype and allow all the security permissions
any 1 solution to that problem. skype still crashing. my machine is dell inspiron x64 machine
it doesn’t work for me
Just type “%appdata%\skype” in run and press enter
you got shared.xml file there
delete it and enjoy……..
thank you very much! it really works!
Step 1:
Stop Skype from running on your PC, then click the Start button.
In the Search box type %appdata%\skype and press Enter.
This will open your Skype User folder.
You will find the shared.xml file in this folder. Delete this file.
Delete also all files starting with “-temp”, all files ending with
“-journal” and all files with “.lock” extension.
You must do this in every subfolder. Restart Skype.
If its working, then you are done. If not, continue to Step 2.
Step 2:
Rename the whole Skype User folder (the one in AppData) to something like Skype_old. Restart Skype. Hopefully its working now. If not, try Step 3.
Step 3:
Open Task Manager and kill the process of SkypePM.exe
In the Skype installation folder, delete the Plugin Manager folder.
Restart Skype. Good luck!
I’m running Vista. I can’t find any of the files mentioned so far. Has anybody run into this problem on Vista ?
It worked for me. THANK YOU!
Hey thanks a ton. It worked for me.
hey guys.. i tried everything and it still doesn’t work, whenever i run skype it just makes a new shared.xml? i run with windows 7 64bit if anyone could help me please, i’d appreciate it
I run into the same problem as you mattie. I have tried everything and it just doesnt work. I also have a win 7 64bit. The shared.xml file come back every time I delete it. The 3 steps that ESA posted do not work either. It is very frustrating…
ok i have tired everything and when i go to sign into skype it will take a long time to load then it will back out and say skype cant connect and idk what to do and i find that shared.xml file when i go to type in run and
%appdata%\skype it will come up but i dont see the file to delete and i have tired uninstallin it and everything and the same thing happens
pleae help!!!!!
I tried deleting “shared.xml” but didnt work for me. So i realized that i had changed skype’s compatibility before i open it.
in windows 7 x64 , maybe we all change the compatibility as windows xp sp3 to get the icon in systemtray not in taskbar…
so this is the problem in new version of skype. Try not changing the compatibility leave it as it is and it will work !!! Thanks…
thanks for sharing
I can´t uninstall the SKYPE 5.3 from my computer with Windows 7 Ultimate.
When i tray to uninstall appear that i need to insert CD but
i don’t install from CD
i install from internet explorer download the file to my desktop
I tray to install again but appear an error that “you cannot install skype 5.3″
I need help to can the tool again
My e-mail is rigobxx1@latinmail.com